Shipping Policy

This shipping policy explains where we deliver, what shipping costs, and when an order should arrive.

Delivery area

We currently ship only to addresses within the United States. We do not offer international delivery under this policy.

Free shipping

Every order shipped within the United States receives free standard shipping. No minimum purchase is required for this shipping benefit.

Processing and transit times

Orders are prepared for shipment in 1–2 business days. After the carrier accepts a package, standard transit generally takes 4–6 business days. Processing and transit are separate periods, and weekends or public holidays are not business days.

Delivery dates are estimates rather than guarantees. Severe weather, carrier disruptions, high-volume periods, or an incorrect or incomplete delivery address can cause delays outside our direct control.

Tracking

Tracking information is provided after an order ships. Carrier scans may take a short time to appear. If tracking does not update for an unusual period or a package appears lost, contact us with the order number so we can review the shipment.

Address changes

Review the delivery address before placing an order. If a correction is needed, contact us immediately. We will try to update the address before shipment, but we cannot promise a change after the carrier has received the package.

Delivery problems

If an order arrives damaged, contains the wrong item, or is missing an item, contact us promptly. We will provide an appropriate remedy and cover any required return shipping. A customer is not charged a restocking fee for resolving a delivery problem.

Contact

Email: dreammaifun@gmail.com
Phone: (402) 580-3135
Address: 35 Davida Dr, Asheville, NC 28806, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM