Contact Us
Questions about an order, delivery, product, payment, return, exchange, or privacy request are welcome. Use the information below to reach our customer-service team.
Customer service
Email: dreammaifun@gmail.com
Phone: (402) 580-3135
Address: 35 Davida Dr, Asheville, NC 28806, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM
Order assistance
For faster order support, include the order number, the email used at checkout, and a brief description of the request. Do not send full card numbers or card security codes by email.
Returns and delivery issues
To request a return or exchange, report a damaged or defective item, or ask about an incorrect or incomplete delivery, contact us within the applicable policy period. Photos can help with a damaged-item review, but they do not replace rights available under the Refund Policy.
Privacy requests
Access, correction, deletion, and Do Not Sell or Share requests may be submitted by email or phone. State the type of request clearly. We may ask for information needed to verify identity before acting.
Response times
Messages are reviewed during customer-service hours. Requests received outside those hours are handled on the next available business day.